* Fluent in English AND German
* Experience supporting customers via phone, E-mail, chat and/or in
person
* Real passion for customer service and ownership of the customer
experience, including comprehensive issue resolution
* Handle your own workload and work independently in a dynamic,
constantly changing environment
* Ability to maintain a positive attitude through periods of change
* Grows with a team where expertise is shared and feedback is
encouraged
* Effective time management including the ability to multi-task,
organize and prioritize
* Ability to research and grasp technical information across
multiple tools while talking with customers
* Knowledge of one or more of the following is an advantage: iOS,
smartphone, tablet, PC or Mac experience
* Aptitude for acquiring skills in technical troubleshooting and an
eagerness to learn and take on new challenges
DESCRIPTION Every single day, people do amazing things at Apple.
Here?s your opportunity to do significant work by providing
excellent customer support. At Apple, new ideas have a way of becoming
extraordinary products, services and customer experiences very
quickly. Bring passion and dedication to your job and there&#**Apply
on the website**;s no telling what you could accomplish. Are you a
problem solver who can build rapport easily with customers? Do you
exceed their expectations with your knowledge and passion for
technology? If you are enamored by the way things operate and are able
to determine how technology works when things go wrong, you could be
Apple&#**Apply on the website**;s next Customer Service Advisor. You
have excellent verbal and written communication skills, as well as the
ability to effectively prioritize and manage your time. You can
multitask across systems and applications while analyzing, isolating
and resolving a variety of complex technical issues. You effortlessly
engage, explaining solutions step by step with patience and tailor
your approach to meet the needs of each individual customer. You?re
not only here to help fix technical issues, but also provide an
incredible customer experience. Do you have what it takes? This
position comes with competitive pay, great benefits, eligibility to
participate in our company stock plan, time off and product discounts.
EDUCATION & EXPERIENCEKEY QUALIFICATIONS
* Fluent in English AND German
* Experience supporting customers via phone, E-mail, chat and/or in
person
* Real passion for customer service and ownership of the customer
experience, including comprehensive issue resolution
* Handle your own workload and work independently in a dynamic,
constantly changing environment
* Ability to maintain a positive attitude through periods of change
* Grows with a team where expertise is shared and feedback is
encouraged
* Effective time management including the ability to multi-task,
organize and prioritize
* Ability to research and grasp technical information across
multiple tools while talking with customers
* Knowledge of one or more of the following is an advantage: iOS,
smartphone, tablet, PC or Mac experience
* Aptitude for acquiring skills in technical troubleshooting and an
eagerness to learn and take on new challenges
DESCRIPTION Every single day, people do amazing things at Apple.
Here?s your opportunity to do significant work by providing
excellent customer support. At Apple, new ideas have a way of becoming
extraordinary products, services and customer experiences very
quickly. Bring passion and dedication to your job and there&#**Apply
on the website**;s no telling what you could accomplish. Are you a
problem solver who can build rapport easily with customers? Do you
exceed their expectations with your knowledge and passion for
technology? If you are enamored by the way things operate and are able
to determine how technology works when things go wrong, you could be
Apple&#**Apply on the website**;s next Customer Service Advisor. You
have excellent verbal and written communication skills, as well as the
ability to effectively prioritize and manage your time. You can
multitask across systems and applications while analyzing, isolating
and resolving a variety of complex technical issues. You effortlessly
engage, explaining solutions step by step with patience and tailor
your approach to meet the needs of each individual customer. You?re
not only here to help fix technical issues, but also provide an
incredible customer experience. Do you have what it takes? This
position comes with competitive pay, great benefits, eligibility to
participate in our company stock plan, time off and product discounts.
EDUCATION & EXPERIENCE
We need : English (Good)
Type: Permanent
Payment:
Category: Others
